1.1 What Clickr provides

Clickr signs into business software you already use (a "connected system") with your own account, keeps a synced copy of your records ("datasets"), and performs operations in the connected system on your instruction ("actions"). You reach both through the dashboard, the REST API, the MCP server, pipelines, webhooks and supported automation tools. This Agreement applies to every connector we make available.

1.2 Independence from the connected system

Clickr is an independent service. We are not affiliated with, endorsed by or sponsored by the provider of any connected system, and we do not act on their behalf. Their product names are trademarks of their owners.

1.3 Beta connectors and features

A connector or feature marked Beta is provided for evaluation. It may change, be less reliable than the rest of the service, or be withdrawn.

1.4 Custom builds and data exports

Custom builds and data exports are scoped and priced in writing before work starts. This Agreement applies to them, and the written scope prevails where it differs on deliverables, timing or fees.

2.1 Authority to act for you

You appoint Clickr as your agent for the limited purpose of providing the service. You authorise us to sign into each connected system with the credentials you provide, to retrieve, store and transmit your data from it, and to perform the actions you configure or request. This authority lasts until you disconnect the connected system or this Agreement ends.

2.2 What you confirm

Each time you connect a system, you confirm and warrant that:

• the account is yours, or your organisation's, and you are entitled to use it;
• you hold every right, permission and consent needed to give us the credentials and to permit our access;
• the information you give us, including usernames and passwords, is accurate and kept current;
• you have the right to every record we will access, including any personal information in it; and
• our access on your instruction does not breach your agreement with the provider of the connected system.

2.3 Your agreement with the provider

You remain bound by your own agreement with the provider of each connected system. Some providers restrict automated access or access by third parties. Your authorisation of Clickr does not override the law or the provider's terms. You are responsible for checking that your agreement permits you to use a service like Clickr, and we do not advise you on it.

2.4 Acting for your own clients

If you connect a system that belongs to your client, you confirm that you hold the client's written authority to do so, and you are responsible for the client's compliance with this Agreement.

2.5 Your instructions

We perform actions, pipelines and deliveries as you configure them. You are responsible for that configuration and for reviewing the results. An action that creates or changes a record in a connected system may not be reversible.

3.1 How we handle credentials

We encrypt the credentials you give us at rest and use them only to provide the service to you.

3.2 Verification codes and phone numbers

A connected system may require a verification code at sign-in. Where we provide a phone number or another method to receive those codes, you must link it to your account in the connected system as instructed and keep it linked while you use the connector.

3.3 Unlinking on cancellation

Before your cancellation is finalised, you are responsible for unlinking any phone number we provided from your account in the connected system. If you do not, you may lose access to that number, which could prevent you from signing into the connected system.

3.4 Your Clickr account, API keys and tokens

You are responsible for all activity under your Clickr login, API keys and access tokens. Keep them confidential and tell us promptly if you believe one has been exposed.

3.5 Revoking our access

You can end our access at any time by disconnecting the connected system in the dashboard or by changing your password in the connected system.

3.6 Security incidents

If we become aware of unauthorised access to your credentials or data while we hold them, we will tell you without undue delay and give you the information we have.

4.1 What you must not do

You must not:

• connect an account you are not authorised to use;
• use the service to break the law or infringe another person's rights;
• resell or share access to the service, other than as an agency acting for clients under clause 2.4;
• work around usage limits, or probe, disrupt or overload the service;
• copy, reverse engineer or build a competing product from the service; or
• use the service to send unsolicited or misleading messages.

5.1 Ownership

You own your data. You grant us a licence to host, copy, process and transmit it only as needed to provide, secure and support the service.

5.2 Accuracy

A dataset is a copy of your records as at its last sync. The connected system remains the system of record, and a dataset can be incomplete or out of date. Check important figures against the connected system before you rely on them. Nothing in the service is accounting, tax, legal or other professional advice.

5.3 Personal information

Your data may include personal information about your clients, staff and contractors. You are responsible for having the right to hold it and to share it with us. We handle it on your behalf under the Data Processing Addendum, which forms part of this Agreement. Our Privacy Policy describes how we handle personal information we collect for our own purposes.

5.4 AI assistants and other destinations you choose

When you connect an AI assistant, an automation tool, a webhook or an email recipient, we send your data to that destination at your direction. The destination's own terms apply to what it does with the data, and we are not responsible for it. An AI assistant can give an answer that is wrong, so review its output before you act on it.

5.5 Operational data

We may use operational data about the service, such as run counts, timings and error rates, to run and improve it. We do not publish it in a form that identifies you.

5.6 Deletion

When this Agreement ends we stop syncing your connected systems. We will delete your stored credentials and datasets within 30 days of a written request to support@clickr.cloud, except for records the law requires us to keep.

6.1 Plans and prices

Each connector is a subscription. The price, the daily run limit and any free period for your plan are the ones shown on our pricing page and confirmed at checkout, unless we agree otherwise in writing.

6.2 Usage limits

Each plan has a published daily run limit. We may decline or delay requests above that limit until it resets.

6.3 Billing

A payment card is required at signup. After any free period, we charge the subscription fee to that card on a recurring monthly basis until you cancel.

6.4 Price changes

We will give you at least 30 days' written notice before a price increase applies to you. You may cancel before it takes effect.

6.5 Cancellation

You may cancel at any time by written notice to support@clickr.cloud. Fees already paid are not refundable, except where this Agreement or the law says otherwise.

6.6 Failed payments

If a payment fails, we may suspend the service until it is made.

7.1 Support

Support is by email at support@clickr.cloud, and we aim to reply within 1 business day. We support issues with our own software. If you find a problem, report it through that address so we can help.

7.2 Dependence on the connected system

The service depends on software we do not control. A connected system may change its interface, have an outage, limit or block access, or change its sign-in requirements, and any of these can interrupt the service. We will work to restore it as quickly as we can, but we cannot guarantee uninterrupted service.

7.3 Changes to a connector

We may refuse to connect a system, and may change, suspend or withdraw a connector, dataset or action, where the connected system changes, where its provider objects to our access, or where we reasonably believe that access may breach the law, the provider's restrictions or our security requirements. If we withdraw a connector you have paid for, we will refund the fees you prepaid for it for the period after withdrawal.

7.4 What the provider may do

The provider of a connected system decides how it treats your account. We are not responsible for a provider restricting, suspending or closing your account with it.

8.1 Our service

We own the service, including its software, documentation and connectors. This Agreement gives you a right to use it during your subscription and nothing more.

8.2 Feedback

If you send us suggestions, we may use them without obligation to you.

8.3 Confidentiality

Each of us will keep the other's non-public information confidential and use it only for the purposes of this Agreement, unless the law requires disclosure.

8.4 Publicity

We may use your business name and logo to identify you as a Clickr customer on our website and in our marketing materials. You can withdraw this permission at any time by writing to support@clickr.cloud, and we will remove them within 30 days. We will not publish a quote, testimonial or case study about you without your permission.

9.1 Rights that cannot be excluded

Nothing in this Agreement excludes or limits a guarantee, right or remedy that cannot be excluded or limited by law, including under the Australian Consumer Law. Where the law lets us limit our liability for breach of such a guarantee, it is limited to supplying the service again or paying the cost of having it supplied again.

9.2 No other warranties

Subject to clause 9.1, the service is provided "as is" and "as available". We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

9.3 Excluded loss

Subject to clause 9.1, neither of us is liable to the other for loss of profit, revenue, data or goodwill, for business interruption, or for any indirect or consequential loss.

9.4 Limit of liability

Subject to clause 9.1, our total liability for all claims connected with this Agreement, taken together and not for each claim, is limited to the amount you paid us in the 3 months before the first of those claims arose.

9.5 Your indemnity

You indemnify us against claims, losses and reasonable costs that arise from:

• a claim by the provider of a connected system, or by anyone else, that our access on your instruction was not authorised;
• your breach of clause 2 or clause 4;
• your data, or the instructions and configuration you gave us; or
• your breach of the law.

9.6 Reduction

Your liability under clause 9.5 is reduced to the extent that we caused or contributed to the loss.

10.1 Term

This Agreement starts when you sign up and continues until you or we end it.

10.2 Suspension

We may suspend your access immediately where we reasonably believe there is a security risk, a breach of clause 2 or clause 4, or a legal demand concerning your use. We will tell you why and restore access once the cause is resolved.

10.3 Termination by us

We may end this Agreement if you breach it and do not fix the breach within 14 days of our notice. We may also end it for any reason on 30 days' notice, in which case we will refund the fees you prepaid for the period after it ends.

10.4 After termination

Clauses 3.3, 5.6, 8, 9 and 11 continue to apply after this Agreement ends.

11.1 Governing law

This Agreement is governed by the laws of the State of New South Wales, Australia. Any disputes arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the courts of New South Wales.

11.2 Changes to the Agreement

We may update this Agreement. We will give you at least 30 days' notice of a change that materially reduces your rights, and you may cancel before it takes effect. Your continued use of the service after that date means you accept the updated terms.

11.3 Events outside our control

Neither of us is liable for a delay or failure caused by something outside our reasonable control, including an outage or change at a connected system, a hosting provider or a network.

11.4 Assignment

You may not transfer this Agreement without our written consent. We may transfer it to a successor of our business, and will tell you if we do.

11.5 Notices

We send notices to the email address on your account. Send notices to us at support@clickr.cloud.

11.6 Severability

If part of this Agreement is found to be unenforceable, the rest continues to apply.

11.7 Entire agreement

This Agreement, together with the Data Processing Addendum and any written scope under clause 1.4, is the entire understanding between you and Clickr and supersedes all prior agreements.